Knowledge Management Systems
Apption’s Knowledge Management Systems expertise is based on our software leadership in artificial intelligence, pattern matching and fuzzy logic.
The general principle is the extraction of information from large volumes of data so that it can be used optimally by a thinking system or algorithm. This includes expert systems, organizing data into semantic networks, ontology, as well as associate information storage and retrieval problems.
Knowledge Management software enables the combination of structured and unstructured data, such as individual word processed documents and/or .pdf formats, email with other structured data to enable the user to find information that otherwise would not have been otherwise discovered.
Knowledge Management System software can be applied to learn, understand, organize, optimize and share valuable information including:
- Expert Knowledge Repository - Information is collected and organized so it can be found quickly and efficiently.
- Price Optimization and Forecasting - System intelligently tracks, predicts and forecasts prices based on internal and external data.
- Customer Care - Employees receive appropriate information from knowledge management database or Internet research.
For more information, please contact us.